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Arranging for care while you are traveling

If you're a Blue Care Network member always carry your BCN identification card for easy reference and access to service. In most cases, you should not have to complete claim forms or pay up front for health care expenses, except for your usual out-of-pocket expenses (non-covered services and copayments). When traveling outside of the United States, you may be required to pay for emergency services and then seek reimbursement.

Since the options that groups select for members vary, before you travel please call Customer Service at 800-662-6667.

In Michigan, where BCN is offered
if you need ... you should ...
EMERGENCY CARE
When symptoms are severe enough that someone with average health knowledge believes that immediate medical attention is needed 		Call 911 or go to the nearest hospital emergency room
URGENT CARE
A condition that requires a medical evaluation within 48 hours 		Call your primary care physician, locate an urgent care center or contact us.
FOLLOW-UP CARE
For a medical condition that started before you left home 		Call 888-656-8276 to locate a physician at your location.
In Michigan, where BCN is not offered
if you need ... you should ...
EMERGENCY CARE (only)
When symptoms are severe enough that someone with average health knowledge believes that immediate medical attention is needed 		Call 911 or go to the nearest hospital emergency room
In the United States, but outside Michigan
if you need ... you should ...
EMERGENCY CARE
When symptoms are severe enough that someone with average health knowledge believes that immediate medical attention is needed 		Call 911 or go to the nearest hospital emergency room
URGENT CARE
A condition that requires a medical evaluation within 48 hours 		Call BlueCard at 800-810-BLUE (2583), or visit the BlueCard Web site to locate a participating provider.
FOLLOW-UP CARE
For a medical condition that started before you left home 		Call BlueCard at 800-810-BLUE (2583), or visit the BlueCard Web site to locate a participating provider.
ROUTINE CARE
For members living away from home 		Call BlueCard at 800-810-BLUE (2583), or visit the BlueCard Web site to locate a participating provider.
Outside the United States
if you need ... you should ...
EMERGENCY CARE
When symptoms are severe enough that someone with average health knowledge believes that immediate medical attention is needed 		Go to the nearest hospital emergency room. You may be required to pay for services and then seek reimbursement.

page modified 05/04/2008