Chronic obstructive pulmonary disease management program

Chronic obstructive pulmonary disease, or COPD, is a disease of the lungs. With COPD, the lung passages thicken and narrow, and you experience increased mucus (phlegm) and more coughing. Although COPD may include many different lung diseases, the most common are emphysema and chronic bronchitis. A spiromety test is used to confirm your diagnosis of COPD. We want to help you understand COPD and learn how to maintain a healthy, active life with it.

Managing COPD

Our COPD management program gives you ways to:

Contact our chronic condition management department

To talk with a chronic condition management nurse, call us at 1-800-392-4247, (TTY should call 1-800-257-9980) from 8:30 a.m. to 5 p.m. Monday through Friday.

Nurse callback form

Access COPD information on BlueHealthConnection®

BlueHealthConnection gives you access to a variety of health and wellness information, available 24 hours a day, every day, through Member Secured Services. You will need a user ID and password for Member Secured Services. Once logged in:

  • Click Health and Wellness
  • Click BlueHealthConnection
  • Under the Health Centers menu, select Chronic Obstructive Pulmonary Disease (COPD)
Member Secured Services Login


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Important Plan and Benefit Information

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